Frequently Asked Questions (FAQs)

OUR ACCESSORIES 

What are the earrings made of?

You will find the detailed information on our jewelry at the description box on each product. Our earrings, bracelets, rings, anklets, and necklaces are either made of stainless steel or alloy.

 

How should I care for my K Accessories?

To keep your K Accessories at their best, avoid contact with moisture and liquid cosmetics. Do not wear in the shower, pool, or beach.

To store, it is best to keep them in the pouch or on a K accessory jewelry dish!

If your K Accessories is made of stainless steel, you may wear it anyway and anywhere you like! Stainless steel is waterproof and sweat-proof.

 

QUALITY GUARANTEE

If your K Accessories are less than perfect when they reach you, please let us know ASAP!

Send us a photo of your damaged K Accessories at hello.kaccessories@gmail.com or DIRECT MESSAGE us on Instagram (@k.accessoriesph). We will get back to you as soon as possible.

 

ORDERING / SHIPPING / EXCHANGE

What are your payment methods?

We accept:

  1. GCASH Transfer
  2. Paymaya Transfer
  3. BDO Deposit / Transfer
  4. BPI Deposit / Transfer

 

Can I make changes to my order or change my shipping address?

Send us a DIRECT MESSAGE on Instagram (@k.accessoriesph) for any changes on your order with order number!

 

How much is your shipping fee?

Our shipping fee for all Metro Manila orders – is 100php.

For orders outside of Metro Manila, we charge a provincial fee of 180 php.

 

When will you ship my order?

We ship out orders, one (1) business day after payment has been processed. For orders placed over the weekend, processing will resume on Monday, then shipments will be on Tuesday.

Need your accessories ASAP? Send us a direct message on Instagram (@k.accessoriesph) to arrange a same-day delivery via Grab or Lalamove. Shipping to be shouldered by buyer. We will do our best to accommodate you!

 

How long it will take for my K Accessories to arrive?

We want your accessories to get to you as soon as possible, but please allow 2-4 business days for them to arrive for Metro Manila orders, and 6-10 business days for Provincial orders!

 

Can I exchange my K Accessories?

Sorry, but we do not accept returns and exchanges.